Privacy Policy – Framehouse.in

Effective Date: 06/10/24

Welcome to Frame House (www.framehouse.in). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

Personal Information:

Full Name
Phone Number
Email Address
Shipping/Billing Address
Uploaded Images or Files for Custom Orders
Payment Information (processed securely via third-party gateways)

Non-Personal Information:

Browser type, IP address, pages visited, and session duration (via cookies and analytics tools)

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate with you regarding your order or inquiry
Personalize and improve your user experience
Send occasional updates, offers, or promotions (only if you opt-in)
Ensure website security and functionality

3. Image & Content Privacy

All uploaded images and personalized content are used only for fulfilling your orders and are not shared, resold, or used for promotional purposes without your explicit consent.

4. Cookies and Tracking Technologies

We use cookies to:

Understand user behavior on our website
Provide a smoother browsing experience
Track performance and usage via tools like Google Analytics

You can disable cookies in your browser settings, though this may affect certain functionalities.

5. Third-Party Services

We may use third-party service providers for:

Payment processing (e.g., Razorpay, Paytm, etc.)
Order delivery (courier services)
Website hosting and analytics

These services have their own privacy policies. We ensure they are compliant with standard data protection practices.

6. Data Security

We implement industry-standard security measures (such as SSL encryption) to protect your data. However, no system is 100% secure, and you use the site at your own risk.

7. Your Rights

You have the right to:

Access, correct, or delete your personal data
Opt out of promotional communications
Request a copy of the information we hold about you

To exercise these rights, contact us at support@framehouse.in.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.